Distinctive Event Rentals
Services:
Caterers, Event Rentals
Phone: (757) 420-7000
|
1111 International Plaza, Chesapeake, VA 23323
Overall Rating
4.8 out of 5.0
Quality of Service:
4.8/5.0
Responsiveness:
4.8/5.0
Professionalism:
4.9/5.0
Value for Cost:
4.7/5.0
Flexibility:
4.8/5.0
23 Total Reviews
Haley
Wedding: 10/1/11
4.7 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Good quality rental equipment, good customer service.
Marilyn
Wedding: 9/10/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
They had a good selection and quality products. They delivered the materials 2 days in advance, which was very nice. For some things, they were more expensive, but we visited other vendors and they were more difficult to work with. Also, our planner and florist endorsed this company and had some more negative experiences with other rental companies. We rented 2 types of chairs, linens and overlays, and a cake stand. We were satisfied.
Kerry
Wedding: 6/4/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
From the first phone call DER was an the ball. I had no idea what I wanted or needed and they helped me through every step. The tent size, number of tables and chairs (the white "wood look" resin chairs are sturdy and beautiful) to the table settings. They made suggestions as to what what we could do and how to put in inexpensive special touches. Not one item was overlooked - no thanks to me, the clueless bride. The 15" market umbrella and the tent chandelier were the talk of all the guests. When I called to add rain contingencies 3 weeks before the wedding, they called back with a more cost effective plan. These folks came when the said they would, with courteous and professional staff, and the job was done right. The sales, in house staff and site crews were all easy to work with. The site crew even made changes on the spot to make the "look and feel" of the space more appealing. Would never call another rental place!
Jilly
Wedding: 4/30/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Brilliant service. Dont bother with anyone else. They were patient with me leading up to the day and arrived on time and early with the rental things which gave us a head start at set up the day before. No problems with anything and returned with our cloths within the hour - just as they said they would - highly recommended.....thank you Carol..
Diane
Wedding: 4/9/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
We rented our chairs through Distinctive. They were very professional, timely, and easy to work with.
Elizabeth
Wedding: 2/26/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The day before my wedding my chair covers that I had rented from another company came inand they were 3 inches too short. My planner called Norma at Distinctive and the next morning ( the morning of the wedding) my venue had 200 chair covers and sashes covering all of the chairs!! Distinctive is great Norma is very helpful and will work with any budget and style! Thank you for saving our special day from chair cover disaster!!! Beth and Miguel
Jennifer
Wedding: 10/8/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I really enjoyed working with this vendor for rentals. They had pretty much everything we wanted, were easy to work with, let me make changes to my rentals even the day before the ceremony, and had so many beautiful things to choose from. I recommend this rental company for any event if you like quality service and items.
jessicaleonard
Wedding: 10/2/10
3.0 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
2.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
1.5/5.0
Distinctive came in the rain to put together our tent! The guys were very nice and patient with us because another vendor was running behind and they couldn't start until the other finished. The tent, chairs, tables, and linens were all in good conditon. It's also very nice that they allow you to add to your order right up until the last minute. They did forget our trash cans and had to bring them later that day. The tent held up through a horrible storm that night. Everything was going great until time to pick-up. They could not come pick up the supplies until the Monday after my Saturday wedding. They were supposed to come in the morning. By noon they still were not there so I called and was told they were on their way. We left at 5:00pm and they STILL HAD NOT COME!! I'm assuming they picked up everything because we did not get an additional bill but we could not stay any longer. A little ridiculous!
BEFewell
Wedding: 9/17/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
DER was great! Easy to work with, professional, and very accomodating. I would definitely recommend them to any bride.
acawley
Wedding: 8/13/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I love Norma! She was such a great representative for Distinctive. I was the most wishy washy bride when it came to my linens, but she stood by me each and every time I changed my mind. In the end, I decided that I would have to spend a little more money to get the look I wanted, and boy did I get it! My tables looked so amazing. I was very happy with everything distinctive rented to us. The columns are probably the best deal in that whole warehouse- with them, my ceremony was stunning. If you want professional service and a team that will truly work with you, hire this company. Believe me, they wont rest until you are finally happy with your choices.
Mrs.H
Wedding: 7/10/10
4.8 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Very easy to use. Solved a few linens headaches that weren't their fault. Room for improvement on their deposit policy. They send checks back instead of refunding credit cards. Not a big deal but just should be communicated to clients at the beginning of the contract process.
Loan
Wedding: 4/10/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I love DER!!! Their products are beautiful. I love their staff especially Norma, Maria, and Carol. They are the kindest and sweetest people I have ever met. I truly highly recommend this event rental to all the wedding out there.
maryboo247
Wedding: 8/7/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Our venue provided all the tables and chairs we needed, but we rented tablecloths and a huge gazebo from Distinctive Event Rentals. Everything we got was great, with the exception of one of the tablecloths. It had a huge hole in the center, but one quick call had everything settled. They were great to work with!
RonandJohn
Wedding: 7/31/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Great experience with wedding reception. They suggested a cocktail area with lounge furniture, it was a big hit. Five Srars!
Mella
Wedding: 6/27/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The staff was excellent in guiding us while selecting the items we would need for our wedding. They were also very kind and flexible in regards to returning items. The variety of items was really amazing too. Our pickup and delivery was handled very efficiently. Lastly, their prices were extremely fair. I would use them again for any rental needs.
Karen
Wedding: 6/27/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Look no further if you are in need of party rental equipment in the Tidewater, VA area. Distinctive Event Rental provided outstanding service and fabulous products for my daughter's wedding. I could not have been any happier with the kindness and professionalism of the staff and their products were in perfect condition.Thank you for everything!!!
Katy
Wedding: 6/27/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Distinctive Events did an AMAZING job at my wedding. Friends and family are still talking about how beautiful it was. Thanks to the amazing dance floor, stage for the band, tables, chairs, dishes, tent for the cocktail hour, and all the other beautiful equipment we used, we had the perfect wedding. My Mom was able to work closely with the staff and had top notch service throughout the whole process. This company definitely earns its 5 stars!!!
Anne Kyle Doughty
Wedding: 6/20/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Distinctive Event Rentals was 5 star all the way. They were recommended from a friend that had used them in the past. We booked almost a year in advance, just to be sure we got the tent we wanted. They were very helpful in all aspects from the size tent we would need - to the last minute changes we needed to make. The workers arrived to set the tent up on time, set up the tables for us, and made sure everything was working properly before leaving. We would absolutely use them again if we ever needed rentals for another occasion. Highly recommend them.
Grdnofedn
Wedding: 5/24/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Very flexible with meeting our needs and the requirements of the venue. Clean, good quality equipment, and very professional with set-up.
duchessgrace
Wedding: 5/17/09
4.2 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
Great job, everything arrived on time and in wonderful condition. Staff did a fantastic job helping me design the table set up.
Find Distinctive Event Rentals reviews from newlyweds in Outer Banks that used Distinctive Event Rentals for wedding Caterers services.
