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Metro Rental

Services:

Event Rentals

Phone: (252) 480-3535 
Kill Devil Hills, NC 27948
 
Overall Rating
4.6 out of 5.0
Quality of Service:
4.8/5.0
Responsiveness:
4.4/5.0
Professionalism:
4.6/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.9/5.0
 
13 Total Reviews
 
Breanne & Kevin
Wedding: 8/17/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Can't complain, their website is helpful with all the prices and everything looked like the pictures that were shown. I even ended up getting a discount and wasn't even expecting it. Barbara was very good about getting back to you about anything.
ackelley
Wedding: 7/9/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Metro Rentals went above and beyond our expectations. We had our wedding in Frisco, and from the very beginning, Metro was extremely accommodating and helpful. On our first phone inquiry, they were able to produce an exact quote of what we wanted and provided pricing. They were honest and a pleasure to work with. Their customer service was fabulous, their products were perfect, and their pricing was extremely reasonable. They were available at any time by phone, or email – and you always got an answer within an hour. I would definitely recommend Metro Rentals, we were extremely impressed with everything! Thank you Metro Rentals!
Caroline
Wedding: 6/4/11
4.5 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.5/5.0
The Metro Rental team were WONDERFUL to work with. From the moment we sat down with a representative and told them our venue they were exceedingly helpful and accommodating. They helped us create the perfect set up and knew our venue well enough to recommend a tent that suited our needs. I would choose them again in a heartbeat.
Mrs. Bill
Wedding: 5/27/10
2.8 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
5.0/5.0
We used Metro for all the rentals necessary to host a wedding in our OBX vacation home. Everyone in the showroom was very helpful in helping us figure out numbers and styles prior to us having a final head count. We made a deposit for an estimated amount, and were promised a refund after the wedding if we ended up cutting back our order - which we did. It took 3 months of checking bank statements and emailing to get a refund, which in my opinion is terribly unprofessional. When we received our refund it was about $30 less than what we expected, because the owner claims there was a missing tablecloth-which I can guarantee there was not. All in all, Metro rented us mediocre items (wobbly tables, scuffed chairs) but completely dropped the ball when it came to customer service after the fact. I'll never recommend them to anyone, simply because I feel like once they had my money and their stuff returned, they didn't care about operating an honest business.
elenaramos
Wedding: 7/24/09
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Metro did a great job. They were very helpful when I asked for them to send me swatches so I could get napkins that matched my colors. Their delivery charge was a little expensive but when I ordered more stuff and asked if theywould lower it they did. The men who delivered the goods were super nice. We were all very happy with Metro.
Regina
Wedding: 6/20/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We were very pleased with the services provided by Metro. I worked closely on line with Barbara and found her patient and helpful. Throughout the lengthy planning process she offered many suggestions and guidance and accommodated changes without a complaint. The construction of the event tent was amazing to watch and went up without a hitch. A few items were forgotten in delivery but later delivered well in time of the event. Of all the vendors we used, we were most happy with Metro. Keep up the great work for us out of towners!!
Megan
Wedding: 6/6/09
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
I ordered chairs for my beach wedding from Metro. I changed my mind on the location a few times and they kept up with me and set everything up perfectly.
Ashley
Wedding: 5/10/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Rob and all the Metro staff was a pleasure to work with! They delivered everything on time and even stayed to help set up things! I would recommend Metro Rental to everyone!
Brittany
Wedding: 10/4/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Metro Rental was the easiest thing to book. I told them how many people, they measured our yard and told me what I needed. And on our wedding day, nothing was missing and nothing didn't get used. I didnt have to worry at all about our tent, tables, chairs, etc. It was so easy.
Thesmiths08
Wedding: 7/19/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The selection of items ensures that you can make your event unique to suit your needs. They were prompt and professional with their deliveries and our wedding was a success with the small touches we were able to add.
Mrs. McGuire!
Wedding: 5/9/08
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Everything looked great, and we were more than happy with it all. The workers were very quick in putting up and taking down the tent.
Hannah
Wedding: 9/1/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I rented chairs for the ceremony and linens and serving dishes for the reception. Great people to work with and quality products.
zach.chelsea
Wedding: 5/5/07
4.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
They were really nice. Everything was delivered on time and they're prices were reasonable. I would go through them for another party. Everyone I talked to on the phone was really understanding and very nice.
 
 
Find Metro Rental reviews from newlyweds in Outer Banks that used Metro Rental for wedding Event Rentals services.